As Director Audience & Insight at Aotearoa New Zealand’s national museum, Te Papa, Courtney oversees the teams who form the museum’s eyes, ears and voices: exhibition development, audience research, marketing & communications, digital, learning, and public programmes. Previously the director of The Dowse Art Museum, Courtney is a regular speaker and writer on museums and the visual arts, with a decade’s experience working with Radio New Zealand and other online and print publications. She has just finished her four year term on the Museums Aotearoa board, including the past 18 months as chair, and is chair of online culture publication The Pantograph Punch.